All work( W — 07 · Case study )
Laundry & dry cleaning app
Washrocks
( Context )
Laundry and dry cleaning without leaving home. Washrocks picks up, cleans and delivers clothes in Barcelona, Madrid and Valencia, and I designed its app to make booking the service as easy as ordering dinner.
- Role
- Product Designer UX/UI
- Studio
- Bemobile, Barcelona
- Client
- Washrocks
- Cities
- Barcelona, Madrid and Valencia
01
The challenge
Laundry is a chore nobody wants to plan. The service had to feel effortless from the very first screen: clear services, flexible pickup times and no surprises along the way.
02
The approach
A short, illustrated onboarding explains the whole service in four steps, so new users understand how it works before they book. From there, a visual catalogue and a simple menu keep every order one tap away.
03
The solution
- AA visual catalogue of services, from laundry to dry cleaning and special garments
- BPickup and delivery slots chosen in a couple of taps
- CSecure in-app payment
- DOrder tracking, so customers always know where their clothes are
( Outcome )
Get rid of the laundry. Enjoy your time off.
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